The strict ‘10-4’ rule Texas Roadhouse staff MUST follow to keep diners happy

TEXAS Roadhouse customers may not realize staff are required to follow some fairly strict rules when serving them. The beloved casual dining chain is known for at least five, including a "birthday humiliation" and "T-shirt requirement." There's also a unique "10-4" policy that keeps the Southern hospitality aspect of Texas Roadhouse in check, according to...

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