Goodwill CEO admits suffering $22million blow and warns of overhaul ‘transformation’

A GOODWILL CEO revealed that the company has lost $22million in recent years and promised a total overhaul of the company's structure. The transformation can mean higher costs for customers as Goodwill adopts an AI-forward pricing model. Evergreen Goodwill, which oversees Seattle-area Goodwills, has lost millions of dollars this decade due to rising labor costs....

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